Friday, 7 August 2009

Edinburghers take note

I just found a survey of Nottingham tram users, who seem to be a very happy bunch.

"Tram Passengers Now Even More Satisfied

A survey carried out in the autumn of last year has found that passengers continue to be extremely satisfied with tram travel in Nottingham. There has also been an increase in the number of people who support plans to introduce new tram routes.

For the fifth year running a comprehensive survey was carried out among NET tram passengers to gauge customer satisfaction, awareness and usage of the tram system in Nottingham.

Around 1400 people responded to the independent survey commissioned by Nottingham Tram Consortium, through on-tram questionnaires between 7am to 7pm over a period of a week, and telephone surveys with the general public along the tram route.

The results reveal an overall satisfaction with the tram service of 92%. Satisfaction levels with the experience on-board the trams and at the tramstops both increased compared to previous years as did satisfaction with the NET website."

So, look forward with confidence, Auld Reekie, delirious happiness is only a couple of years away.

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